When you run a business, you need to know that shipping what your clients have ordered as fast as possible is essential to making sure that they’re happy with your services. After all, if the clients are happy, then they’re going to recommend your services to their friends and their friends to their friends and so on. Therefore, it the paragraphs below, we’ll let you know more about the best way to increase your bottom line by offering better services to your clients.
Charge the lowest shipping rates possible
One of the best ways to ensure that your clients are very happy with your services is to charge them very low or no shipping costs at all. This doesn’t actually mean that you’re going to cover the cost out of pocket. No, it’s not about that. It means that you should basically incorporate the shipping cost in the final price of the product you’re selling. By doing this, you’ll immediately notice that a lot more people are going to buy from you.
Items need to be properly packaged
No matter what you’re sending out, you need to make sure that the items are properly packaged. After all, if they get damaged in transit and your customers call you about it, then not only are you going to eat up the cost of replacing the product, but there’s also a good chance that if the matter is not dealt with satisfactorily, then the client may not do business with you again.
Always ship on time
1 day shipping and handling is recommended, especially if you want to keep your customers very happy. If possible though, then it’s recommended that you also ship on the very same day. After all, the sooner your clients get their hands on their order, the happier they’re going to be.
Check your stock
There are times when a product is so hot that it sells like hotcakes, case in which you need to make sure that you stock up on it as soon as possible. If you don’t, then you’re going to have to deal with a lot of disgruntled customers and lose a lot of business in the process as well.
Lastly, do not forget to have the tracking number uploaded automatically every time an order is shipped. This allows the customer to follow the package at all times and adjust his schedule so that he is home when the mailman knocks on his door.